Shipping
Welcome to Healifeco, and thank you for your interest in our wellness products. We are committed to providing you with a seamless shopping experience. Below, you will find essential details regarding our shipping procedures that ensure you receive your products promptly and efficiently.
Order Confirmation Once you place your order, you will receive an order confirmation email, which includes your order number and receipt. Please check both your inbox and spam folder. If you do not receive this email, contact us at support@healifeco.com with the subject "Order Confirmation Not Received," and our customer service team will assist you.
Shipping Charges and Processing Our goal is to dispatch your order as swiftly as possible. Orders are processed immediately upon confirmation:
- Handling Time: We strive to ship your purchase within 1-3 business days. During peak periods, handling times may extend to 6 days.
- Transit Time: Typically, it takes 5-20 business days for delivery, depending on your location. Note that all shipping times exclude delays caused by customs and clearance processes.
- Estimated Shipping Times
USA: 4-8 business days
Canada / Australia: 4-12 business days
New Zealand: 2-5 business days
United Kingdom / Switzerland / Germany: 3-8 business days
United Arab Emirates: 4-8 business days
Singapore: 4-8 business days
Europe: 5-15 business days
Other Countries: 5-25 business days
- Shipping Costs: We offer free shipping on all orders to over 160 countries worldwide.
- Shipping Method: We utilize various reputable couriers depending on your region to ensure the fastest delivery.
Changing Your Shipping Address If you need to change the shipping address after placing your order, please email us within 24 hours at support@healifeco.com.
Order Cancellations and Modifications If you wish to cancel or modify your order, please contact our customer service team as soon as possible at support@healifeco.com. Note that once an order has been shipped, it cannot be canceled or modified.
Tracking Your Order You will receive a tracking number via email once your order has shipped. Use this number to track your order's progress to your doorstep. If you do not receive a tracking number within 7 business days of placing your order, please contact us for assistance.
Order Issues and Pricing We are committed to providing the most accurate pricing on our website. However, should there be any pricing errors, we reserve the right to refuse or cancel orders at any stage. This includes orders that have already been submitted and/or confirmed. In such cases, we may contact you for instructions or cancel the order and notify you of such action.
Healifeco values your trust and aims to ensure that every shipping experience is straightforward, transparent, and satisfactory. Thank you for choosing Healifeco for your wellness needs.